Last updated: June 2026 — James Wilson, Cosmiccape

Responsible Gaming

At Cosmic Cape, we are committed to promoting responsible gaming and supporting the wellbeing of our players. This page provides essential information about gambling safely, recognising problem gambling, and accessing support services.

What is Responsible Gaming?

Responsible gaming means enjoying casino games and betting in a controlled and balanced way. It involves understanding the odds, setting personal limits, and treating gambling as entertainment rather than a source of income. Responsible gaming ensures that players maintain control over their gambling habits and protect their financial and mental wellbeing.

We encourage all players to gamble within their means and to take regular breaks. Remember that all casino games are based on chance, and the house always has a mathematical advantage over time.

Warning Signs of Problem Gambling

It is important to recognise the early signs of problematic gambling behaviour. If you or someone you know experiences any of the following, help is available:

• Gambling more frequently or with larger amounts than intended
• Neglecting family, work, or personal responsibilities due to gambling
• Chasing losses by gambling more to recover money lost
• Experiencing mood swings related to gambling wins or losses
• Using gambling to escape stress, anxiety, or other emotional problems
• Lying to friends or family about the extent of gambling activities
• Borrowing money or accumulating debt to fund gambling
• Failed attempts to reduce or stop gambling
• Feeling anxious or irritable when unable to gamble

If you recognise any of these signs, please reach out to one of the support organisations listed below.

Self-Exclusion Tools

Cosmic Cape provides self-exclusion options to help players take a break from gambling when needed. Self-exclusion allows you to voluntarily restrict your access to your account for a set period.

When you activate self-exclusion on Cosmic Cape:

• Your account will be temporarily closed and inaccessible
• You will not receive promotional offers or marketing communications
• The exclusion period can range from 6 months to several years
• You can extend the exclusion period at any time
• Once the exclusion period ends, you can request to reactivate your account

To activate self-exclusion on your Cosmic Cape account, please contact our customer support team or access the responsible gaming settings in your account dashboard.

Deposit Limits

Setting deposit limits is an effective way to manage your gambling budget and prevent overspending. Cosmic Cape allows you to set daily, weekly, and monthly deposit limits on your account.

Benefits of deposit limits include:

• Control over how much money you spend on gambling
• Protection from impulsive betting decisions
• Flexibility to adjust limits as needed
• A clear understanding of your gambling expenditure

You can set or modify your deposit limits at any time through your account settings. Limits cannot be immediately increased; any increase request will be subject to a waiting period for player protection.

Support and Helpline Numbers

If you need support with problem gambling, several organisations provide free and confidential help:

GamCare
Telephone: 0808 8020 133
Website: www.gamcare.org.uk
GamCare offers free support, counselling, and practical advice for problem gamblers and their families.

BeGambleAware
Website: www.begambleaware.org
BeGambleAware provides information, tools, and resources to support responsible gambling and problem gambling support.

Gamblers Anonymous
Telephone: 0330 094 0322
Website: www.gamblersanonymous.org.uk
Gamblers Anonymous offers peer support meetings and assistance for individuals struggling with gambling addiction.

Age Restrictions and 18+ Policy

Cosmic Cape is strictly for players aged 18 and over. We do not permit access to our platform for anyone under 18 years of age. It is illegal to gamble if you are under 18 in the United Kingdom.

We employ robust age verification procedures during account registration and may request proof of age at any time. Players found to be underage will have their accounts immediately closed and funds forfeited.

Gambling should always be fun and entertaining. If gambling ceases to be enjoyable, please use the tools and support services available to you.